Apr 12

"Notebook not found" - even though I have a paid licence..

As per the attached screenshot... it does this every time I want to access the tool…
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Closed
changed status toClosed·Apr 15, 2026
Reviewing
changed status toUnder Review·Apr 12, 2026
Apr 12, 2026

I think issue relate with connection account can you just logout the account then connect again

Apr 12, 2026

Did the notebook share by other? or this is your own notebook? Can you share the video screenshot to support@nlmtools.com Thank you